Vendor Terms
Effective: August 28, 2026 | Last updated: August 28, 2026
These Vendor Terms explain the agreement between Cut Time, LLC, doing business as SimpleRaise ("SimpleRaise," "we," or "us") and a business that supplies products through SimpleRaise (a “Vendor”). We wrote them in plain English, but they are still a legal agreement.
1. Roles
SimpleRaise is the merchant of record and handles the purchaser-facing transaction. The Vendor is the product supplier and is responsible for its listings, inventory, products, safety, quality, legality, warranties, fulfillment, shipping, customer contact, and recalls. These Vendor Terms supplement the General Terms.
2. Onboarding and Stripe
The Vendor must provide accurate business information, accept these Vendor Terms through the onboarding checkbox, and set up a Stripe Connect account. SimpleRaise may help with onboarding, but Stripe controls its verification requirements. The Vendor must keep its information current.
3. Products and listings
The Vendor confirms that every product is lawful, safe, accurately described, properly labeled, available in the stated quantity, and free from undisclosed liens or third-party claims. The Vendor must have rights to all product names, images, designs, and other listing materials. Prohibited, counterfeit, recalled, dangerous, deceptive, or infringing products are not allowed.
4. Orders, shipping, and support
The Vendor must fulfill accepted orders and ship within two weeks after purchase unless the listing clearly provides another period approved by SimpleRaise. It must provide accurate tracking when available, package products appropriately, and contact the purchaser directly about a delay, shortage, substitution, delivery problem, return, or recall. The Vendor must respond to purchaser or SimpleRaise requests within three business days.
5. Purchaser data
The Vendor may use purchaser information only to fulfill, support, return, recall, or legally document the related order. It may not sell the information, add purchasers to marketing lists without lawful permission, or use it for unrelated purposes. It must protect the information, limit access, report suspected compromise promptly, and delete or securely de-identify it within 90 days after it is no longer needed for fulfillment, returns, disputes, tax, or legal compliance.
6. Prices, taxes, and payouts
The Vendor must provide accurate prices, costs, shipping information, and product tax classifications. SimpleRaise may collect and remit sales tax when required and supported. The Vendor remains responsible for obligations assigned directly to it. Payout timing is not guaranteed in these Terms. Stripe requirements, refunds, disputes, reserves, offsets, and legal obligations may delay or reduce payouts.
7. Refunds and chargebacks
SimpleRaise makes the final purchaser-facing decision on refunds and disputes when necessary. The Vendor must cooperate and provide fulfillment evidence. Amounts attributable to the Vendor, including refunded product or shipping amounts, chargebacks, processor costs, and other losses caused by the Vendor, may be deducted from current or future amounts owed or must be repaid after notice.
8. Safety, recalls, and insurance
The Vendor must promptly investigate safety issues, stop affected sales, notify SimpleRaise and purchasers when appropriate, and pay reasonable recall, replacement, refund, and communication costs caused by its products. The Vendor must maintain commercially reasonable product-liability and general-liability insurance appropriate to its products and provide proof on request. SimpleRaise does not routinely verify coverage.
9. Vendor warranties
The Vendor provides and honors all product warranties required by its listing or law. It confirms that it has authority to enter this agreement, will follow applicable laws and industry standards, and will not introduce malicious code or unsafe materials into the service or products.
10. Responsibility for claims
The Vendor will defend and reimburse SimpleRaise, Customers, and their personnel for third-party claims caused by Vendor products, defects, injury, labeling, intellectual property, privacy or security failures, fulfillment, shipping, warranties, recalls, taxes, fraud, or violation of these Terms, except to the extent caused by the protected party’s negligence or misconduct.
11. Suspension and termination
SimpleRaise may suspend listings, orders, access, or payouts for risk, safety, fraud, processor requirements, legal compliance, or agreement violations. When practical, we will provide notice and a chance to fix the issue. Ending the relationship does not cancel accepted orders or duties involving purchasers, money, data, recalls, claims, or records.
12. Changes
We may update these Terms prospectively and will email the Vendor about material changes when appropriate. Continued participation after the effective date means the updated Terms apply, subject to applicable law. We do not promise a separate re-acceptance workflow for every change.
13. Platform disclaimer and liability
The General Terms’ availability, warranty disclaimer, indirect-damages exclusion, and liability cap apply. SimpleRaise does not guarantee sales, traffic, revenue, or payout volume. The Vendor’s payment, indemnity, product, data, and intellectual-property duties are not limited by SimpleRaise’s liability cap.
14. Disputes
The General Terms’ informal-resolution process, individual arbitration agreement, small-claims option, class-action waiver, arbitration opt-out, Florida law, and forum provisions apply.
15. Independent businesses
The Vendor is an independent business, not an employee, agent, partner, fiduciary, franchisee, or legal representative of SimpleRaise. Neither side may bind the other except as these Terms expressly provide.
16. Contact
Questions: support@simpleraise.com. Legal notices: Cut Time, LLC, doing business as SimpleRaise, 72 Valencia Street, St. Augustine, Florida 32084.